Consumer protection is focussing more on the notion of value for money
by Valéry Jost
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Valéry Jost is Board member of the French Institute of actuaries – Member of the AAE Insurance Committee, Chair of the AAE Consumer Protection Working Group | ||
For several years now, European authorities have been working hard to protect policyholders, particularly in the area of savings. This trend
is growing stronger as it builds on previous achievements such as the Insurance Distribution Directive (IDD) and the PRIIPs regulation (Packaged Retail Investment and Insurance-based Products). At the crossroads of information, advice and product, the issue of consumer protection has more recently focused on the notion of value for money, to ensure that the service rendered is consistent with the fees charged.
Disclaimer:
This article represents the opinion of the author, and not necessarily the opinion of the AAE.
This article was published in The European Actuary No. 42 – June 2025
